---
title: "CVE-2023-47246: SysAid 0-Day Vulnerability | PacketWatch Threat Intelligence"
description: SysAid, a widely used IT Service Management system, has announced a 0-day vulnerability being actively exploited by the Cl0p ransomware group. Learn about the vulnerability, mitigation steps, and indicators of compromise in this blog post.
---

[Cyber Threat Intelligence | PacketWatch ](https://packetwatch.com/resources/threat-intel)

# [CVE-2023-47246: SysAid 0-Day Vulnerability | PacketWatch Threat Intelligence](https://packetwatch.com/resources/threat-intel/cve-2023-47246-sysaid-zero-day-vulnerability)

 Written by [PacketWatch Team Sixty43](https://packetwatch.com/resources/threat-intel/author/the-packetwatch-intelligence-team) | November 9, 2023

Late on November 8, 2023, SysAid [announced](https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification) they had evidence their product was being actively exploited via a 0-day vulnerability, now tracked as CVE-2023-47246.

SysAid is an IT Service Management system widely used by various enterprises.

On November 9, Microsoft confirmed the announcement, stating that they traced the exploit activity to an Initial Access Broker (IAB) group known as Lace Tempest, which is known to be closely associated with the Cl0p ransomware group.  Cl0p is the infamous ransomware gang known for their [MOVEit Transfer](https://packetwatch.com/resources/threat-intel/moveit-transfer-zero-day-exploit-may-2023) exploit earlier this year.  

Per SysAid and Microsoft, this vulnerability is a previously unknown path traversal vulnerability that leads to code execution.  Successful exploitation led to the threat actor uploading a WAR archive file containing a webshell and other payloads which allowed them to gain full control of the system.

It should be noted that there is evidence of exploitation of this vulnerability as early as [October 30](https://twitter.com/dez_/status/1722358562163179592).

### **Mitigation and Remediation**

This vulnerability affects all on-premise SysAid servers.  The vendor has already released a fixed version, 23.3.36.  Download and installation instructions can be found [here](https://documentation.sysaid.com/docs/latest-version-installation-files).  Administrators are urged to patch to the fixed version immediately.

[BleepingComputer](https://www.bleepingcomputer.com/news/security/microsoft-sysaid-zero-day-flaw-exploited-in-clop-ransomware-attacks/) provided an excellent list of steps for administrators to take to check for signs of compromise:

1. Check the SysAid Tomcat webroot for unusual files, especially WAR, ZIP, or JSP files with anomalous timestamps.
2. Look for unauthorized WebShell files in the SysAid Tomcat service and inspect JSP files for malicious content
3. Review logs for unexpected child processes from Wrapper.exe, which may indicate WebShell use.
4. Check PowerShell logs for script executions that align with the attack patterns described.
5. Monitor key processes like spoolsv.exe, msiexec.exe, svchost.exe for signs of unauthorized code injection.
6. Apply provided IOCs to identify any signs of the vulnerability being exploited.
7. Search for evidence of specific attacker commands that indicate system compromise.
8. Run security scans for known malicious indicators related to the vulnerability.
9. Look for connections to the listed C2 IP addresses.
10. Check for signs of attacker-led cleanup to conceal their presence.

Elastic Security published 2 YARA rules to help with detection of compromise on vulnerable systems [here](https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_HazelCobra.yar#L1) and [here](https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_FlawedGrace.yar#L1).

A Velociraptor Artifact was created to hunt for post-exploitation activity, and can be found [here](https://docs.velociraptor.app/exchange/artifacts/pages/sysaid/).

### **Indicators of Compromise**

`b5acf14cdac40be590318dee95425d0746e85b1b7b1cbd14da66f21f2522bf4d - Malicious loader`

`81.19.138.52 - GraceWire Loader C2`

`45.182.189.100 - GraceWire Loader C2`

`179.60.150.34 - Cobalt Strike C2`

`45.155.37.105 - Meshagent remote admin tool C2`

`C:\Program Files\SysAidServer\tomcat\webapps\usersfiles\user.exe`

`C:\Program Files\SysAidServer\tomcat\webapps\usersfiles.war`

`C:\Program Files\SysAidServer\tomcat\webapps\leave`

**References**

- [https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification](https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification) 
- [https://documentation.sysaid.com/docs/latest-version-installation-files](https://documentation.sysaid.com/docs/latest-version-installation-files) 
- [https://www.rapid7.com/blog/post/2023/11/09/etr-cve-2023-47246-sysaid-zero-day-vulnerability-exploited-by-lace-tempest/](https://www.rapid7.com/blog/post/2023/11/09/etr-cve-2023-47246-sysaid-zero-day-vulnerability-exploited-by-lace-tempest/) 
- [https://www.bleepingcomputer.com/news/security/microsoft-sysaid-zero-day-flaw-exploited-in-clop-ransomware-attacks/](https://www.bleepingcomputer.com/news/security/microsoft-sysaid-zero-day-flaw-exploited-in-clop-ransomware-attacks/) 
- [https://www.malwarebytes.com/blog/news/2023/11/update-now-sysaid-vulnerability-is-actively-being-exploited-by-ransomware-affiliate](https://www.malwarebytes.com/blog/news/2023/11/update-now-sysaid-vulnerability-is-actively-being-exploited-by-ransomware-affiliate) 
- [https://docs.velociraptor.app/exchange/artifacts/pages/sysaid/](https://docs.velociraptor.app/exchange/artifacts/pages/sysaid/) 
- [https://twitter.com/dez_/status/1722358562163179592](https://twitter.com/dez_/status/1722358562163179592) 
- [https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_HazelCobra.yar#L1](https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_HazelCobra.yar#L1) 
- [https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_FlawedGrace.yar#L1](https://github.com/elastic/protections-artifacts/blob/158b14a87c57fd491d6317f87bb2fb2ceeaee1e4/yara/rules/Windows_Trojan_FlawedGrace.yar#L1) 

[View full post](https://packetwatch.com/resources/threat-intel/cve-2023-47246-sysaid-zero-day-vulnerability)

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